FAQs

How much is the deposit to reserve a villa?
To reserve a villa, we will require 20% of the total villa rental cost.

What time can I enter the villa and when do I have to depart?
The villa can be occupied any time after 4pm on your arrival date. The villa must be vacated by 10am on your departure date.

Where do I collect the keys to the villa?
All of our villas have a digital lock. A four digit entrance code will be sent to you once we receive payment of the final balance. You can go direct from the airport to your villa.

Are pets allowed in the villa?
No, pets are not allowed in any of our villas.

Are all linens and towels provided?
Yes, all linens and towels are provided, however we would recommend taking beach towels for the pool area.

Are hairdryers provided?
Yes, hairdryers are provided in all of our villas.

Is a housekeeping service provided?
A housekeeping service can be provided, however there is an extra charge. The extra cost is not included in the rental rate.

Are irons and ironing boards provided?
Yes, irons and ironing boards are provided in all of our villas.

When is the final balance due?
The final balance is due 12 weeks prior to your departure. A reminder will be sent to you by mail at this time.

Are credit cards accepted?
We do accept all major credit cards including American Express.

Can I pay in US Dollars, if my main residence is in the UK.
No, if you reside in the UK, then payments must be made in UK Sterling only.

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